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Web based Help Desk Software

List of Help Desk Software solutions that are web based: accessed and managed from a browser. This is the software to use if you need a Help Desk for your web business and want to communicate with your website visitors/customers.

» Web based Help Desk Software:



3.
Cerberus Helpdesk Rated 4.5(8 votes)

Cerberus Helpdesk 4.0 (Cerb4) is the current result of over 6 years of continuous software evolution, aimed at improving both group e-mail in the browser and efficient PHP5/MySQL software design.

cerberusweb.com
Commercial | Language: PHP | Details | Visit

4.
eTicket Rated 4.3(9 votes)

eTicket is a PHP-based electronic support ticket system that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features.

eticketsupport.com
Freeware | Language: PHP | Details | Visit

5.
SupportTrio No ratings yet

A central ticketing system that organizes and balances your emails / requests. Users can email any number of email addresses or submit their tickets from the web based interface.

activecampaign.com/supporttrio
Commercial | Language: PHP | Details | Visit

6.
Kayako Rated 5.0(3 votes)

Establish an integrated support platform with Kayako's affordable, business-class software. Manage your entire support operation, integrate your e-mail and even manage multiple support desks.

kayako.com
Commercial | Language: PHP | Details | Visit

7.
PerlDesk Rated 1.0(1 votes)

A fully featured help desk system that is an ideal solution for companies with more than one technician who support several users.

perldesk.com
Commercial | Language: Perl | Details | Visit

8.
Ace Helpdesk No ratings yet

PHP based help desk application by which the programmers can construct helpdesk in their website inorder to give support to the site visitors. Offers various features.

acehelpdesk.com
Commercial | Language: PHP | Details | Visit

9.
Omnistar Live No ratings yet

Omnistar Live is web based PHP help desk software used by webmasters that combines live chat and helpdesk software in one easy to use solution.

omnistarlive.com
Commercial | Language: PHP | Details | Visit

10.
Help Desk Lite Rated 3.8(5 votes)

Very simple help desk software package for basic issue tracking. It provides two major functions, service ticket tracking and operator assignment.

helpdesklite.com
Freeware | Language: Perl | Details | Visit

11.
Help Spot No ratings yet

A PHP based help desk tool that uses the MySQL or PostgreSQL database.

userscape.com/products/helpspot
Commercial | Language: PHP | Details | Visit

12.
Liberum Help Desk Rated 4.5(2 votes)

Web based help desk software package written in ASP and VBScript. Microsoft SQL Server or Access is required. Automatic case routing, email updates, and reporting.

liberum.org
Freeware | Language: ASP | Details | Visit

13.
Web Help Desk Rated 5.0(3 votes)

A Help Desk solution that address typical IT support areas, such as Incident and problem management, desktop management and workflow.

webhelpdesk.com
Commercial | Language: Java | Details | Visit

14.
Help Desk Pilot Rated 4.0(2 votes)

A rich featured helpdesk software that uses PHP and My SQL.

helpdeskpilot.com
Commercial | Language: PHP | Details | Visit

15.
One or zero No ratings yet

Open source help desk software package optimized for task oriented help desks.

oneorzero.com
Commercial | Language: PHP | Details | Visit

16.
e11 help desk No ratings yet

e11 help desk software provide solutions for Customer Supports, IT and Call centers

e11online.com
Commercial | Language: PHP | Details | Visit

17.
Dapper Desk No ratings yet

Dapper Desk is an encompassing IT management software tool that uses PHP and MySQL as database.

dapperdesk.com
Commercial | Language: PHP | Details | Visit

18.
Polar helpdesk Rated 5.0(2 votes)

A web based help desk software, which is around 5 years in market now, and it has been implemented in more than 700 companies worldwide.

polarsoftware.com
Commercial | Language: .Net | Details | Visit

19.
Flextic No ratings yet

Flextic is a powerful helpdesk management application based on ticket system that offers more personalization function, easy to use client interface for your visitors, manage ticket, faq, …

flextic.com
Commercial | Language: PHP | Details | Visit

20.
EnterpriseWizard Rated 5.0(2 votes)

Includes all the functionality necessary to provide pro-active support and satisfy the needs of the enterprise.

enterprisewizard.com/help-desk.htm
Commercial | Language: J2EE | Details | Visit

21.
Layton Service Desk Rated 2.5(6 votes)

Built to offer companies an affordable, powerful and customizable help desk software solution.

laytonservicedesk.com
Commercial | Language: ASP.NET | Details | Visit

22.
Web+Center No ratings yet

Web+Center is a suite of 5 web-based help desk, customer support and Sales CRM applications

inet-sciences.com
Commercial | Language: ASP - VB | Details | Visit

23.
Web+Center Rated 5.0(2 votes)

Web+Center is open source, web-based IT help desk software that runs onsite or in the cloud. With access to 100% of the source code, users can create the ideal customized solution for their needs.

inet-sciences.com
Freeware | Language: ASP | Details | Visit

24.
Rhea Helpdesk Solution No ratings yet

Provide a single point of contact to your end-users for all support functions with the Rhea Helpdesk Solution. Ideal for SMEs with an easy to use interface and a whole range of features as standard

rhea-solutions.co.uk/SoftwareProducts/rhea-help-desk
Commercial | Language: .NET C# MVC3 | Details | Visit

25.
Jitbit Hosted Helpdesk Rated 5.0(2 votes)

The hosted version of Jitbit Helpdesk – simple and full-featured ticketing system for your support team.

jitbit.com/hosted-helpdesk
Freeware | Language: ASP.NET | Details | Visit

26.
Casengo Rated 5.0(1 votes)

The small and simple CRM live chat app for your website!

casengo.com
Freeware | Language: PHP | Details | Visit

27.
Help Desk Software Rated 3.5(2 votes)

Help Desk Premier is a premium web-based help desk software application that is network and cloud enabled.

help-desk-software.com
Freeware | Language: asp.net | Details | Visit

28.
Help Sumo No ratings yet

The web based customer support software helps to ease people change as a customer of yours.

helpsumo.com
Commercial | Language: PHP | Details | Visit

29.
Vision Helpdesk No ratings yet

Help Desk and Service Desk Software with Cloud based and Download Version

Visionhelpdesk.com
Commercial | Language: PHP | Details | Visit

 

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