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Web based help desk software
Web+Center is open source, web-based IT help desk software that runs onsite or in the cloud. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs.
–Supports all browser-based devices, including PCs, Macs, smart phones and tablets.
–Community colleges, hospitals, small businesses and government organizations love Web+Center’s rich feature set and ease of use.
–Free full version of the software for up to 2 techs that does not time out, or limited by number of customers or cases.
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Specification |
|
Language: |
ASP |
Platform(s): |
Windows |
Database(s): |
Microsoft SQL, Access |
Price: |
Freeware |
Average visitor rating:
Rated 5.0 (out of 5)
Number of ratings: 2 votes
Features:
Feature |
Available |
Multiple staff logins: |
Yes |
Categories: |
Yes |
Canned (pre-written) responses: |
Yes |
Upload Attachments: |
Yes |
Customizable ticket fields: |
Yes |
Email Notifications of tickets and replies: |
Yes |
Ticket Search function: |
Yes |
Knowledgebase (FAQ): |
Yes |
Knowledgebase search: |
Yes |
Email Piping: |
Yes |
Customizable appearance: |
Yes |
Source code included: |
Yes, free |
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