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Web based help desk software
With the hosted version of Jitbit Helpdesk you can raise your customer support on a new level in thirty seconds, that's how long will it take you to register.
Amazing design and intuitive user interface will get out of your way letting you do your job. It has all productivity features you need: canned responses, automation rules, knowledge base, email integration – all of them will dramatically improve performance of your team.
You can handle support ticket from anywhere with your phone, we have a mobile interface, optimised for iOS, Android, Blackberry and pretty musch every devise with a small screen.
We know that customer support can be hard and unpleasant sometimes and we keep it in mind with our helpdesk software. We use Jitbit Helpdesk ourselves every day and our main mission is to make support engineers more happy, because we believe that their happiness will lead to happy customers.
Average visitor rating:
Rated 5.0 (out of 5)
Number of ratings: 2 votes
|Multiple staff logins:
|Canned (pre-written) responses:
|Customizable ticket fields:
|Email Notifications of tickets and replies:
|Ticket Search function:
|Source code included:
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