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Help Desk >
Help Desk Software >
Web based help desk software
Perldesk is a fully featured help desk system that is an ideal solution for companies with more than one technician who support several users. Main features include: Email submissions, staff logging, knowledge base, user registration, and many more.
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| Specification |
|
| Language: |
Perl |
| Platform(s): |
Linux, Windows, FreeBSD, Sun Solaris |
| Database(s): |
MySQL |
| Price: |
Commercial |
Average visitor rating:
 Rated 1.0 (out of 5)
Number of ratings: 1 votes
Review: Read PerlDesk review
Features:
| Feature |
Available |
| Multiple staff logins: |
Yes |
| Categories: |
Yes |
| Canned (pre-written) responses: |
Yes |
| Upload Attachments: |
Yes |
| Customizable ticket fields: |
Yes |
| Email Notifications of tickets and replies: |
Yes |
| Ticket Search function: |
Yes |
| Knowledgebase (FAQ): |
Yes |
| Knowledgebase search: |
Yes |
| Email Piping: |
Yes |
| Customizable appearance: |
Yes |
| Source code included: |
Yes, free |
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