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Help Desk >
Help Desk Software >
Web based help desk software
Vision Helpdesk offers unique multi-company Satellite Helpdesk option to add to its feature we also offer Service desk, ITIL/ITSM features.
Vision helpdesk has been in the market since 2007 with more than 8000 Customer base around the globe.
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| Specification |
|
| Language: |
PHP |
| Platform(s): |
Linux, Windows, FreeBSD, Mac |
| Database(s): |
MySQL, Microsoft SQL |
| Price: |
Commercial |
Average visitor rating:
Number of ratings: 0 votes
Features:
| Feature |
Available |
| Multiple staff logins: |
Yes |
| Categories: |
Yes |
| Canned (pre-written) responses: |
Yes |
| Upload Attachments: |
Yes |
| Customizable ticket fields: |
Yes |
| Email Notifications of tickets and replies: |
Yes |
| Ticket Search function: |
Yes |
| Knowledgebase (FAQ): |
Yes |
| Knowledgebase search: |
Yes |
| Email Piping: |
Yes |
| Customizable appearance: |
Yes |
| Source code included: |
No |
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