|
Help Desk >
Help Desk Software >
Web based help desk software
Help Desk Premier is a premium web-based help desk software application that is network and cloud enabled. It offers a host features like asset management, report generation, change management, in addition to a ticket management life cycle with an effective, elaborate and easy-to-use escalation process. It is easy, simple, efficient and highly customizable; helping you resolve customer requests and tickets in a jiffy.
Visit website
| Specification |
|
| Language: |
asp.net |
| Platform(s): |
Linux, Windows, Mac |
| Database(s): |
Microsoft SQL |
| Price: |
Freeware |
Average visitor rating:
 Rated 3.5 (out of 5)
Number of ratings: 2 votes
Features:
| Feature |
Available |
| Multiple staff logins: |
Yes |
| Categories: |
Yes |
| Canned (pre-written) responses: |
No |
| Upload Attachments: |
Yes |
| Customizable ticket fields: |
Yes |
| Email Notifications of tickets and replies: |
Yes |
| Ticket Search function: |
Yes |
| Knowledgebase (FAQ): |
Yes |
| Knowledgebase search: |
Yes |
| Email Piping: |
Yes |
| Customizable appearance: |
Yes |
| Source code included: |
Yes, free |
Other solutions
Browse Help Desk Software
Browse Web based help desk software
|
|
