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Help Desk >
Help Desk Software >
Web based help desk software
The Help Sumo customer support software are user friendly , easy to use and secure. the software's E-Ticket Support, Knowledge Base Support, email support, support through social media (Facebook / Twitter), video support, Discussion Forums, News & Events, Troubleshooter, Feedback and Testimonials.
The software allows for Create multiple departments and multiple support. you can use this script into any device.
One time payment for life time usage!!
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| Specification |
|
| Language: |
PHP |
| Platform(s): |
Linux, Windows, Mac |
| Database(s): |
MySQL |
| Price: |
Commercial |
Average visitor rating:
Number of ratings: 0 votes
Features:
| Feature |
Available |
| Multiple staff logins: |
Yes |
| Categories: |
Yes |
| Canned (pre-written) responses: |
Yes |
| Upload Attachments: |
Yes |
| Customizable ticket fields: |
Yes |
| Email Notifications of tickets and replies: |
Yes |
| Ticket Search function: |
Yes |
| Knowledgebase (FAQ): |
Yes |
| Knowledgebase search: |
Yes |
| Email Piping: |
Yes |
| Customizable appearance: |
Yes |
| Source code included: |
Yes, free |
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