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Remotely hosted help desk software
TeamSupport.com is an On Demand Customer Support and Help Desk software solution that takes an innovative approach to solving your customer support needs. Our web based (SaaS) application allows your entire team to work together to manage your customers’ issues and exceed their expectations.
Pricing for TeamSupport.com ranges from $15 to $35/user/month depending on the features needed.
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| Specification |
|
| Language: |
C# |
| Platform(s): |
Linux, Windows, FreeBSD, Mac, Sun Solaris |
| Database(s): |
Microsoft SQL |
| Price: |
Commercial |
Average visitor rating:
 Rated 5.0 (out of 5)
Number of ratings: 2 votes
Features:
| Feature |
Available |
| Multiple staff logins: |
Yes |
| Categories: |
Yes |
| Canned (pre-written) responses: |
No |
| Upload Attachments: |
Yes |
| Customizable ticket fields: |
Yes |
| Email Notifications of tickets and replies: |
Yes |
| Ticket Search function: |
Yes |
| Knowledgebase (FAQ): |
Yes |
| Knowledgebase search: |
Yes |
| Email Piping: |
Yes |
| Customizable appearance: |
Yes |
| Source code included: |
No |
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