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Help Desk >
Help Desk Software >
Local (PC) help desk software
Through over 20 years of experience, NetHelpDesk has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: incident, problem and change management, asset management, service catalogue, CRM, guaranteed telephony integration and best of breed mobile apps.
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| Specification |
|
| Language: |
Delphi |
| Platform(s): |
Windows |
| Database(s): |
Microsoft SQL |
| Price: |
Freeware |
Average visitor rating:
Number of ratings: 0 votes
Features:
| Feature |
Available |
| Multiple staff logins: |
Yes |
| Categories: |
Yes |
| Canned (pre-written) responses: |
Yes |
| Upload Attachments: |
Yes |
| Customizable ticket fields: |
Yes |
| Email Notifications of tickets and replies: |
Yes |
| Ticket Search function: |
Yes |
| Knowledgebase (FAQ): |
Yes |
| Knowledgebase search: |
Yes |
| Email Piping: |
Yes |
| Customizable appearance: |
No |
| Source code included: |
No |
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