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Help Desk >
Help Desk Software >
Remotely hosted help desk software
IT SmartDesk is the world's first truly Social IT Service Management platform!
Using the concepts of Social Media, IT SmartDesk enables an organisation's IT users to help themselves and each other through its highly intuitive platform.
We have vastly improved the IT Service Management user experience and redyced the operational costs for the business.
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| Specification |
|
| Language: |
.NET |
| Platform(s): |
Linux, Windows, FreeBSD, Mac, Sun Solaris |
| Database(s): |
None, Flat file, MySQL, Microsoft SQL, PostgreSQL, Access, Sybase, Oracle, ODBC, SQLite |
| Price: |
Commercial |
Average visitor rating:
Number of ratings: 0 votes
Features:
| Feature |
Available |
| Multiple staff logins: |
Yes |
| Categories: |
Yes |
| Canned (pre-written) responses: |
No |
| Upload Attachments: |
Yes |
| Customizable ticket fields: |
No |
| Email Notifications of tickets and replies: |
No |
| Ticket Search function: |
Yes |
| Knowledgebase (FAQ): |
No |
| Knowledgebase search: |
No |
| Email Piping: |
No |
| Customizable appearance: |
No |
| Source code included: |
No |
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