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iuvoDesk Help Desk Platform

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iuvoDesk is a web based customer support platform. Phone, Chat, Email, Knowledge Base, Twitter, and Facebook all in one elegant agent interface. 1st Agent Free.

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Language: N/A
Platform(s): Linux, Windows, FreeBSD, Mac, Sun Solaris
Database(s): None
Price: Commercial

Average visitor rating: Rated 5.0 (out of 5) | 1 votes Rated 5.0 (out of 5)
Number of ratings: 1 votes

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Feature Available
Multiple staff logins: Yes
Categories: Yes
Canned (pre-written) responses: Yes
Upload Attachments: Yes
Customizable ticket fields: Yes
Email Notifications of tickets and replies: Yes
Ticket Search function: Yes
Knowledgebase (FAQ): Yes
Knowledgebase search: Yes
Email Piping: Yes
Customizable appearance: Yes
Source code included: No

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