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Help Desk >
Help Desk Software >
Remotely hosted help desk software
HESK is a free help desk script originally developed by PHPJunkyard. It is by far the most user-friendly and feature rich free help desk solution out there.
Now you can have HESK hosted remotely for a small monthly fee. It includes unlimited categories, unlimited staff accounts, unlimited tickets, daily backups, free instant setup and much more.
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| Specification |
|
| Language: |
PHP |
| Platform(s): |
Linux, Windows, FreeBSD, Mac, Sun Solaris |
| Database(s): |
MySQL |
| Price: |
Commercial |
Average visitor rating:
 Rated 5.0 (out of 5)
Number of ratings: 11 votes
Features:
| Feature |
Available |
| Multiple staff logins: |
Yes |
| Categories: |
Yes |
| Canned (pre-written) responses: |
Yes |
| Upload Attachments: |
Yes |
| Customizable ticket fields: |
Yes |
| Email Notifications of tickets and replies: |
Yes |
| Ticket Search function: |
Yes |
| Knowledgebase (FAQ): |
Yes |
| Knowledgebase search: |
Yes |
| Email Piping: |
Yes |
| Customizable appearance: |
Yes |
| Source code included: |
Yes, free |
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