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Help Desk Software >
Local (PC) help desk software
Compatible with all version of Microsoft operating system Windows, LBE Help Desk Software has powerful features, simple to operate and most of all it comes with low price. It not only keeps track of all customer service issues but also keeps a full audit trail of all the work done. The highlight of LBE Help Desk Software is that it gives complete control over how to present the data. LBE Help Desk Software increases the goodwill of user by reducing customer downtime, improve efficiency, improve communications and most of all increase customer satisfaction. LBE Desktop Help Desk does all this yet still maintains a simple, clear and easy to understand interface.
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| Specification |
|
| Language: |
N/A |
| Platform(s): |
Windows |
| Database(s): |
Microsoft SQL, Access, Oracle |
| Price: |
Commercial |
Average visitor rating:
 Rated 4.0 (out of 5)
Number of ratings: 1 votes
Features:
| Feature |
Available |
| Multiple staff logins: |
Yes |
| Categories: |
Yes |
| Canned (pre-written) responses: |
No |
| Upload Attachments: |
No |
| Customizable ticket fields: |
Yes |
| Email Notifications of tickets and replies: |
Yes |
| Ticket Search function: |
Yes |
| Knowledgebase (FAQ): |
Yes |
| Knowledgebase search: |
No |
| Email Piping: |
No |
| Customizable appearance: |
No |
| Source code included: |
No |
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