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TeamSupport.com

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TeamSupport.com is an On Demand Customer Support and Help Desk software solution that takes an innovative approach to solving your customer support needs. Our web based (SaaS) application allows your entire team to work together to manage your customers’ issues and exceed their expectations.

Pricing for TeamSupport.com ranges from $15 to $35/user/month depending on the features needed.


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Specification  
Language: C#
Platform(s): Linux, Windows, FreeBSD, Mac, Sun Solaris
Database(s): Microsoft SQL
Price: Commercial


Average visitor rating: Rated 5.0 (out of 5) | 2 votes Rated 5.0 (out of 5)
Number of ratings: 2 votes

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Access code (type G3TPS here):

Features:

Feature Available
Multiple staff logins: Yes
Categories: Yes
Canned (pre-written) responses: No
Upload Attachments: Yes
Customizable ticket fields: Yes
Email Notifications of tickets and replies: Yes
Ticket Search function: Yes
Knowledgebase (FAQ): Yes
Knowledgebase search: Yes
Email Piping: Yes
Customizable appearance: Yes
Source code included: No


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