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PerlDesk

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Perldesk is a fully featured help desk system that is an ideal solution for companies with more than one technician who support several users. Main features include: Email submissions, staff logging, knowledge base, user registration, and many more.


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Specification  
Language: Perl
Platform(s): Linux, Windows, FreeBSD, Sun Solaris
Database(s): MySQL
Price: Commercial


Average visitor rating: Rated 1.0 (out of 5) | 1 votes Rated 1.0 (out of 5)
Number of ratings: 1 votes

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Features:

Feature Available
Multiple staff logins: Yes
Categories: Yes
Canned (pre-written) responses: Yes
Upload Attachments: Yes
Customizable ticket fields: Yes
Email Notifications of tickets and replies: Yes
Ticket Search function: Yes
Knowledgebase (FAQ): Yes
Knowledgebase search: Yes
Email Piping: Yes
Customizable appearance: Yes
Source code included: Yes, free


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