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Help Desk > Help Desk Software > Web based help desk software

Help Sumo

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The Help Sumo customer support software are user friendly , easy to use and secure. the software's E-Ticket Support, Knowledge Base Support, email support, support through social media (Facebook / Twitter), video support, Discussion Forums, News & Events, Troubleshooter, Feedback and Testimonials.

The software allows for Create multiple departments and multiple support. you can use this script into any device.

One time payment for life time usage!!


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Specification  
Language: PHP
Platform(s): Linux, Windows, Mac
Database(s): MySQL
Price: Commercial


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Number of ratings: 0 votes

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Features:

Feature Available
Multiple staff logins: Yes
Categories: Yes
Canned (pre-written) responses: Yes
Upload Attachments: Yes
Customizable ticket fields: Yes
Email Notifications of tickets and replies: Yes
Ticket Search function: Yes
Knowledgebase (FAQ): Yes
Knowledgebase search: Yes
Email Piping: Yes
Customizable appearance: Yes
Source code included: Yes, free


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