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IT SmartDesk

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IT SmartDesk is the world's first truly Social IT Service Management platform!

Using the concepts of Social Media, IT SmartDesk enables an organisation's IT users to help themselves and each other through its highly intuitive platform.

We have vastly improved the IT Service Management user experience and redyced the operational costs for the business.


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Specification  
Language: .NET
Platform(s): Linux, Windows, FreeBSD, Mac, Sun Solaris
Database(s): None, Flat file, MySQL, Microsoft SQL, PostgreSQL, Access, Sybase, Oracle, ODBC, SQLite
Price: Commercial


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Number of ratings: 0 votes

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Features:

Feature Available
Multiple staff logins: Yes
Categories: Yes
Canned (pre-written) responses: No
Upload Attachments: Yes
Customizable ticket fields: No
Email Notifications of tickets and replies: No
Ticket Search function: Yes
Knowledgebase (FAQ): No
Knowledgebase search: No
Email Piping: No
Customizable appearance: No
Source code included: No


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