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Help Desk > Help Desk Software > Remotely hosted help desk software

Hosted Help Desk HESK

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HESK is a free help desk script originally developed by PHPJunkyard. It is by far the most user-friendly and feature rich free help desk solution out there.

Now you can have HESK hosted remotely for a small monthly fee. It includes unlimited categories, unlimited staff accounts, unlimited tickets, daily backups, free instant setup and much more.


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Specification  
Language: PHP
Platform(s): Linux, Windows, FreeBSD, Mac, Sun Solaris
Database(s): MySQL
Price: Commercial


Average visitor rating: Rated 5.0 (out of 5) | 11 votes Rated 5.0 (out of 5)
Number of ratings: 11 votes

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Access code (type G3TPS here):

Features:

Feature Available
Multiple staff logins: Yes
Categories: Yes
Canned (pre-written) responses: Yes
Upload Attachments: Yes
Customizable ticket fields: Yes
Email Notifications of tickets and replies: Yes
Ticket Search function: Yes
Knowledgebase (FAQ): Yes
Knowledgebase search: Yes
Email Piping: No
Customizable appearance: Yes
Source code included: Yes, free


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