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Help Desk > Help Desk Software > Local (PC) help desk software

Close Support help desk software

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The Close Support application set is the Close Support Desktop, a Windows application used by support personnel to manage technology assets and support requests. Great call handling features and a fully integrated Knowledge Base enhances support team's productivity. This software delivers feature of expensive help desk software at an affordable price and it also has a Simple license model, which means unlimited end-users & unlimited technicians at the quoted price. In short, Close Support help desk software give three great advantages to customer affordability, simplicity of Setup and user friendly interface.


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Specification  
Language: N/A
Platform(s): Windows
Database(s): Microsoft SQL, Access
Price: Commercial


Average visitor rating: Rated 3.7 (out of 5) | 3 votes Rated 3.7 (out of 5)
Number of ratings: 3 votes

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Features:

Feature Available
Multiple staff logins: Yes
Categories: No
Canned (pre-written) responses: No
Upload Attachments: No
Customizable ticket fields: Yes
Email Notifications of tickets and replies: Yes
Ticket Search function: Yes
Knowledgebase (FAQ): Yes
Knowledgebase search: No
Email Piping: No
Customizable appearance: Yes
Source code included: No


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